Question 1

What types of entities can I manage with EntityTracker?

Accepted Answer

EntityTracker supports all types of business entities including shelf corporations, special purpose entities (SPEs), LLCs, S-Corps, C-Corps, partnerships, and operating companies. You can track entity formation details, ownership structures, compliance requirements, and all related documentation in one centralized platform.

Question 2

How does EntityTracker help with compliance tracking?

Accepted Answer

EntityTracker provides automated compliance monitoring with customizable deadlines for annual reports, tax filings, licensing renewals, and regulatory requirements. You'll receive notifications before deadlines, can track compliance status across all entities, and maintain a complete audit trail of all compliance activities.

Question 3

Is my data secure?

Accepted Answer

Yes, absolutely. We employ bank-level security with 256-bit encryption for data at rest and in transit. All sensitive information like EINs is masked in audit logs. We implement role-based access controls, comprehensive audit logging, and regular security audits. Your data is backed up daily and stored in SOC 2 compliant data centers.

Question 4

Can I import existing entity data?

Accepted Answer

Yes, EntityTracker offers bulk import functionality that allows you to upload multiple entities and assets at once using CSV or Excel files. Our import tool includes validation to ensure data accuracy and we provide templates to help structure your data correctly.

Question 5

What's included in the free trial?

Accepted Answer

The 14-day free trial gives you full access to all features of the Professional plan, including up to 25 entities, advanced compliance tracking, 10 team members, and priority support. No credit card is required to start your trial, and you can upgrade or downgrade at any time.

Question 6

How does team collaboration work?

Accepted Answer

EntityTracker supports multi-user access with granular role-based permissions. You can invite team members, assign specific roles (admin, manager, viewer), and control what each user can see and edit. All actions are logged in the audit trail for accountability and transparency.

Question 7

Can I export my data?

Accepted Answer

Yes, you can export your entity and asset data at any time in CSV, Excel, or PDF formats. We also provide API access on Professional and Enterprise plans for custom integrations. Your data is never locked in - you maintain full ownership and portability.

Question 8

What kind of support do you offer?

Accepted Answer

We provide email support for all plans, with response times varying by plan level. Professional plan customers receive priority support with faster response times. Enterprise customers get 24/7 dedicated support with a designated account manager and custom onboarding assistance.